Descartes Systems Group, a global leader in uniting logistics-intensive businesses in commerce, has released Descartes MacroPoint™ FraudGuard 2.0, the latest advancement in freight fraud technology designed to help shippers, freight brokers, and third-party logistics providers (3PL) safeguard their business against increasingly sophisticated fraud and cargo theft schemes.
With new capabilities for pre-tender, pre-pickup and in-transit shipments, companies can maintain a high-performing, compliant carrier network, enhance the reliability of critical decision-making insights, and better detect and mitigate potential identity fraud or double brokering to avoid insurance, liability, and reputational risks.
“The new FraudGuard release has fundamentally elevated our operational confidence,” said Tore Giannone, Director of Operations, Circle Logistics.
“Its automated alerts and comprehensive insights have not only reduced the manual workload but also enabled us to proactively identify and prevent a range of fraud attempts. By making smarter, earlier decisions at the carrier level, we’ve strengthened network reliability and improved tracking compliance—ultimately safeguarding our customers’ cargo with greater precision.”
Descartes MacroPoint FraudGuard 2.0 significantly expands freight visibility and protection through powerful historical and real-time Descartes MacroPoint visibility data, automated in-transit monitoring, and real-time risk alerting. Companies can confidently evaluate carrier and driver legitimacy without delaying load coverage through detailed search insights from Descartes MacroPoint’s unmatched database of freight tracking history. In addition, the solution automatically monitors shipments for risk signals across 16 critical in-transit data alerts to proactively notify users of potential fraud, double brokering, and suspicious activity, which provides greater protection for customers.
“Descartes MacroPoint FraudGuard 2.0 brings next-level freight visibility and control to our customers with new alerts and lookup tools that help companies better protect their shipments, reputation and bottom line,” said Robert Derin, Director of Product at Descartes. “By improving compliance through enhanced security measures, the solution helps shippers, brokers, and 3PLs strengthen their service differentiation, dramatically reduce fraud-related losses and lessen the financial impact of resolving incidents.”
Key Descartes MacroPoint FraudGuard 2.0 features include:
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Carrier and Driver Lookup Tool: Outside of real-time alerting, users can quickly access historical performance and risk profile information using Department of Transportation (DOT) numbers or driver phone numbers, including number of loads being actively tracked, volumes and prior fraud indicators. This empowers better decision-making during load planning and carrier selection.
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Carrier Insights: Custom alerts flag newly added or suspicious carriers and drivers, drivers potentially hiding identities using Voice over Internet Protocol (VoIP) phones, and carriers accepting excessive loads or those with historical data spoofing attempts, which allows users to block high-risk carriers before load details are communicated to the carrier/driver.
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In-Transit Risk Monitoring: To automate detection, enable real-time risk alerts and facilitate a faster response to potential theft or tampering, the solution continuously monitors shipments (even prior to pickup) for suspicious activities, such as GPS and IP location spoofing, route deviations, improbable travel patterns and unusual vehicle stops.
Learn more about Descartes MacroPoint FraudGuard 2.0 and Descartes’ Transportation Management solutions.
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